We want you to love your purchase — if not, we’re here to help!
✅ RETURNS POLICY
• You have 14 days after delivery to return any item
• Item must be unused, in original condition, with all tags/packaging still attached
• Please contact us first before sending anything back — we’ll walk you through it
❌ WHAT CANNOT BE RETURNED
• Customised or personalised items
• Hygiene‑related items (socks, accessories) if opened or used
• Items bought on final sale / clearance
💸 REFUNDS PROCESS
• Once we receive & check your return → full refund issued within 3 working days
• Refund goes back to your original payment method
• Original delivery costs are non‑refundable
📩 Contact us: use our Contact page or email hello@mxlfindz.co.uk
📍 Based in Birmingham, UK