Refund policy

**Returns & Refunds Policy – Mxl.Findz.UK**

     **Returns Eligibility**
You have **14 calendar days** from delivery to return any item.
Items must be **unused, unwashed, in original condition, with all tags/packaging attached**.
We inspect all returns before refund.

 **Non‑returnable**
- Custom/personalised items
- Opened hygiene items (socks, accessories)
- Final sale / clearance items

 **Refund Process**
- Once received & checked → full refund issued within **3 working days**
- Refund goes to original payment method
- Original delivery costs are **non‑refundable**
- Customer pays return postage unless item is faulty/incorrect

 **How to return**
Email us first: **mcdonaldmelanie63** — we’ll guide you step‑by‑step.